Welcome to Ram Sarup Shiv Shanker (RSSS). By accessing our website or placing an order with us, you agree to the following Terms & Conditions.

1. Products & Product Information

We aim to provide accurate product descriptions, images, weights and other information. As dry fruits, nuts, seeds and spices are agricultural/natural products, their size, colour, shape, appearance and taste may vary slightly between batches. Product images are for representation purposes.

2. Pricing & Availability

All prices displayed on the website are subject to change without prior notice. Products and quantities are subject to availability. We reserve the right to cancel or limit an order in case of stock, pricing, technical or other genuine errors.

3. Orders & Payments

Orders are confirmed after successful completion of the applicable payment process. Customers are responsible for providing accurate contact, billing and delivery information.

4. Shipping & Delivery

Delivery timelines shown on the website are estimates and may vary due to courier delays, weather, holidays, incorrect addresses or circumstances beyond our reasonable control.

5. Cancellation

Orders may be cancelled only before they have been packed or dispatched. Once an order has been dispatched, cancellation may not be possible. For cancellation of order, contact the customer care. 

6. No Return / Exchange

For hygiene and food safety reasons, food products once sold/delivered cannot ordinarily be returned or exchanged, whether opened or unopened.

However, if you receive an incorrect, damaged or defective product, please contact Customer Care promptly after delivery with relevant photographs/videos. Eligible cases will be reviewed and resolved appropriately.

7. Storage & Consumption

Dry fruits and nuts should be stored refrigerated, away from heat, direct sunlight and moisture. After opening, transfer the contents to an airtight container.

For best taste and quality, we recommend consumption within 30–45 days of purchase, depending on the product and provided the product has been stored appropriately. Always follow any specific storage or best-before instructions mentioned on the product packaging.

8. Quality & Natural Variation

Minor variations in colour, size, texture or appearance are normal characteristics of natural food products and do not necessarily indicate a quality defect.

9. Limitation of Liability

We are not responsible for deterioration or loss of product quality caused by improper storage, handling or use after delivery. Nothing in these Terms is intended to exclude or restrict any rights or remedies available to consumers under applicable law.

10. Website Content

All website content, including photographs, product descriptions, graphics, logos and designs, belongs to or is used by Ram Sarup Shiv Shanker, as applicable, and may not be reproduced or commercially used without permission.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated terms will become effective when published on the website.

12. Contact Us

For order-related queries or assistance, please contact:

Ram Sarup Shiv Shanker (RSSS)

Customer Care: 9312282830; 7982270821

Email: rsssdryfruits@gmail.com